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Tuesday, December 1 • 3:15pm - 4:15pm
More than Sweet Talk: The Use of Appreciative Inquiry for Organizational Development

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Appreciative Inquiry (AI) is a facilitated inquiry-based model for organizational planning that asks, “What is working well and how do we build on it?” This flexible and constructive approach can be used as a tool for strategic planning, decision-making, employee/executive coaching, evaluation, organization redesign and restructuring. The use of AI participatory action planning can change the focus of divisive groups from problem-focused to collaborative innovation. AI utilizes the articulation of collective value to identify small steps and reward innovative thinking and action for longer-term planning and development.

Developed by David Cooperrider at Case Western University and developed from work at the Cleveland Clinic, AI has been used by both the non-profit sector and private industry including John Deere, World Bank, the UN, McDonalds, Verison, NASA and the American Red Cross. During this session, participants will gain knowledge and receive sample tools and resources to support utilization of the AI 4-D process.

Appreciative Inquiry has demonstrated excellent results with the development of openness and teamwork between people and groups who have significant trust issues.  It has been said that, "Appreciative Inquiry is a lot like duct tape. The possible applications are endless and the results are almost always unexpected and often spectacular" (unknown).

avatar for Karen Ballard

Karen Ballard

Professor - Program Evaluation, University of Arkansas Cooperative Extension Service
Evaluation Consultation & Training | Soybean Science Challenge PI  |

Tuesday December 1, 2015 3:15pm - 4:15pm

Attendees (8)